- General Information
- Manufacturer
- Cisco Systems, Inc
- Manufacturer Website Address
- http://www.cisco.com/c/en_au
- Brand Name
- Cisco
- Service Name
- SMARTnet - Extended Service
- Product Type
- Service
Maintain Network and IT Infrastructure Coverage
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
- Service Information
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts
- Service Description
- 8x5xNext Business Day
- Provided Support
- Phone Support
- Web Knowledge Base Access
- Parts Replacement
- New Releases Update
- Software Update
- Software Upgrade
- Hardware Maintenance
- Software Maintenance
- Remote Diagnosis
- Service Availability
- 24 x 7 Phone Support
- 24 x 7 Web Knowledge Base Access
- 8 x 5 Parts Replacement
- Service Response Time
- Next Business Day - Parts Replacement
- Service Duration
- 1 Year
- Product Supported
- Cisco ISR 4451-X Security Bundle w/SEC license PAK : ISR4451-X-SEC/K9